Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out a contact form or request an estimate on our website, we collect the information you submit. This may include your name, phone number, email address, property address, and any details you share about your project. We use this information solely to respond to your inquiry and provide our services.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our web hosting provider and analytics tools. This may include your IP address, browser type, operating system, the pages you view, the links you click, and the date and time of your visit. This information does not identify you personally and is used only to understand how visitors use our site so we can improve it.

Cookies

Our website may use cookies - small text files stored on your device - to improve your experience and help us understand site traffic. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the site may not function properly if you disable cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide estimates or consultations.
• To schedule and complete projects you hire us for.
• To communicate with you about your project, including scheduling, updates, and follow-up.
• To improve our website and understand how visitors interact with our content.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Third-Party Services

Our website uses third-party tools that may collect or process data on our behalf, including:

• Web analytics (such as Google Analytics or similar) to understand site traffic and visitor behavior. These tools may set cookies and collect anonymized usage data.
• Contact form providers to receive and manage messages you send through our website. The information you submit in a form is transmitted to and stored by that provider.
• Embedded maps (such as Google Maps) to display our location. These embeds may collect data subject to the third party's own privacy policy.

We encourage you to review the privacy policies of any third-party services that interact with our website.

4. Data Retention

We retain contact information and project records for as long as necessary to fulfill the purpose for which it was collected, to comply with legal obligations, and to resolve disputes. If you would like us to delete your personal information from our records, please contact us using the information in Section 7 below.

5. Data Security

We take reasonable steps to protect the information we hold from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of any information you transmit to us.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and contractual limitations.
• Opt out of marketing communications by contacting us directly or using any unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information in Section 7 below.

7. Contact for Privacy Concerns

If you have questions about this Privacy Policy or want to make a request regarding your personal information, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Privacy of Minors

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to remove it.